All tickets are nonrefundable.
Tickets may be exchanged for another performance if necessary. You must notify us four (4) hours prior to the start time of the performance you are scheduled to attend. Full-price and subscriber tickets may be rescheduled once with no penalty; subsequent exchanges will incur a $4.00 fee per ticket. Half-price or other discount tickets purchased from third-party suppliers (e.g. Goldstar, LA Stage Alliance, TodayTix) may only be rescheduled once, and will be subject to a $4.00 rescheduling fee per ticket. Except in special circumstances, no tickets will be rescheduled less than four (4) hours before the performance.
Occasionally we will offer discounts to certain performances, either online or at the door (Pay-What-You-Can, 2-for-1, etc.). Our apologies, but if you purchased tickets before the discount was announced, you cannot receive a partial refund. Consider it an additional donation to a great not-for-profit theatre.